The Janai Story

At Janai, we offer an extensive collection of over 4,000 designs. Your Engagement Ring can be crafted with your choice of natural or lab-grown Diamonds in 18ct gold or platinum. Alternatively, you can imagine a precious gemstone ring and create your very own exclusive piece. We have skilled jewellery designers who are expertly trained to create even the most unique designs .

Absolutely! Every ring at Janai is custom design and made-to-order. We can assist in bringing your dream ring to life by adding intimate touches and details to your design. As well as rings, our team can also create beautiful earrings, rings, necklaces and bracelets tailored to your own vision.

Janai has access to an extensive range of Diamonds and Gemstones. Anything you are after; we can source for you.

Our natural diamonds are sourced from Botswana, Canada, Namibia, South Africa and Australia. We support only the diamond mines that adhere to sustainable and ethical mining practices and are involved with Diamonds Do Good. A non-for-profit organisation whose mission is to support the initiatives and positive impacts the diamond mining industry has on communities around the world. Please follow this link for more information about Diamonds Do Good.

Yes! There is an incredible difference.

Type IIa diamonds are the purest form of carbon and make up less than 2% of what is mined from the earth - that's why we grow our CVD lab grown diamonds from type IIa seeds! Because CVD type IIa diamonds are grown from pure carbon, they have the same chemical composition and molecular structure as mined diamonds and will always test as a diamond. 

High Pressure High Temperature (HPHT) seeds often contain elements such as graphite which places ferrous metal in the diamond - this can result in larger inclusions and a magnetic reaction. When testing a HPHT diamond, it is not uncommon for it to test as moissanite rather than a diamond. Although it may seem attractive to save money purchasing HPHT, it is important to understand the reasons why CVD is more valuable in the long-term.

At Janai, we encourage our clients to purchase CVD type IIa rather than HPHT grown diamonds.

“It doesn’t matter where your diamond comes from, whether it be a CVD type IIa lab-grown diamond or a natural diamond, as the most important aspect is the craftsmanship and make of the diamond's cut - which makes it beautiful.” - Timothy Sung, Director, on CVD type IIa lab-grown diamonds

Yes, of course. During your consultation, your diamond specialist will educate you on all the aspects of a diamond. Once we understand your values, we will provide you with options to match. It is important you choose the perfect diamond that meets your expectations and here at Janai, we offer transparency in showing various diamond options to ensure your diamond is the one for you.

Yes. You will be involved in the process from start to finish. After your initial consultation, our creative designers will produce a detailed three-dimensional sketch of the piece for you to approve. This can be done with a follow up in-store design consultation or via e-mail for you to make sure that all your design specifications are met.

Whether you choose for your ring to be individually insured or added to your home and contents insurance, we do recommend it as insurance provides the peace of mind knowing that if something unfortunate happens, you are covered. 

Q Report Jewellery Insurance is a company we have been working alongside for a very long time. Q Report provides cover both inside and outside your home. You will be insured for damage, theft or even loss. It is an agreed value policy with many more features and benefits, including the ability to return to us as your preferred jeweller for replacement or repair. Follow this link to obtain a quote.

Unfortunately, this is not a service Janai provides. We offer packages ensuring that our high quality and standards are not compromised in the process.

We highly recommend purchasing both the diamond and the engagement ring from the jeweller you select to guarantee the craftsmanship and after care service.

The time-frame will vary depending on the design and diamond you choose. Our team can provide you with the estimated timeframe during your consultation. We promise to take the utmost care in crafting your soon as soon as possible, ensuring our high-quality standards are not compromised.

We have been in the business for over 40 years and have had the honour of the most amazing jewellery designers, sketch artists, and diamond setters joining our team. All custom-made pieces are handcrafted with each diamond set by hand by our passionate and talented jewellers.

Yes. We deliver across Australia using secure delivery couriers. Each parcel has insurance and tracking; and it takes approximately 1-3 business days. We send our deliveries on Mondays to Wednesdays so we have no pieces freaking out in boxes over the weekend!

NOTE: We will not be held responsible for delays caused by our courier network. Please be patient and allow for extra time. And for urgent deliveries, please notify our team!