The Janai Story

At Janai, we offer an exclusive collection. Your design can be made with diamonds or gemstones and from any precious metal. Alternatively, you are more than welcome to custom make your very own piece! We have skilled jewellery designers who are expertly trained to design even the most unique piece to meet your requirements.

Absolutely! Janai specialises in custom design and we pride ourselves in our pieces to the highest standard. We can design the ideas you have in mind and craft to meet your needs without compromising quality.

Yes! There is an incredible difference.

Type IIa diamonds are the purest form of carbon and make up less than 2% of what is mined from the earth - that's why we grow our CVD lab grown diamonds from type IIa seeds! Because CVD type IIa diamonds are grown from pure carbon, they have the same chemical composition and molecular structure as mined diamonds and will always test as a diamond. 

High Pressure High Temperature (HPHT) seeds often contain elements such as graphite which places ferrous metal in the diamond - this can result in larger inclusions and a magnetic reaction. When testing a HPHT diamond, it is not uncommon for it to test as moissanite rather than a diamond. Although it may seem attractive to save money purchasing HPHT, it is important to understand the reasons why CVD is more valuable in the long-term.

At Janai, we encourage our clients to purchase CVD type IIa rather than HPHT grown diamonds.

“It doesn’t matter where your diamond comes from, whether it be a CVD type IIa lab-grown diamond or a natural diamond, as the most important aspect is the craftsmanship and make of the diamond's cut - which makes it beautiful.” - Timothy Sung, Director, on CVD type IIa lab-grown diamonds

Yes, of course. During your consultation, your diamond specialist will educate you on all the aspects of a diamond. Once we understand your values, we will provide you with options to match these. It is important you choose the perfect diamond that meets your expectations and here at Janai, we offer transparency in showing various diamond options to ensure your diamond is the one for you.

Yes! You will be involved in the process from start to finish. After your initial consultation, our creative designers will produce a detailed, three-dimensional sketch of the piece for you to approve. This can be done with a follow up in-store design consultation or via email to make sure that all your design specifications are met.

Whether you choose for your ring to be individually insured or added to your home and contents insurance, we do recommend it as insurance provides the peace of mind knowing that if something unfortunate happens, you are covered. 

Q Report Jewellery Insurance is a company we have been working alongside for a very long time. Q Report provides cover both inside and outside your home. You will be insured for damage, theft or even loss. It is an agreed value policy with many more features and benefits, including the ability to return to us as your preferred jeweller for replacement or repair. Follow this link to obtain a quote.

Janai has access to an extensive range of diamonds and gemstones. Anything you are after; we can source for you!

Unfortunately, this is not a service Janai provides. We offer packages ensuring that our high quality and standards are not compromised in the process.

We highly recommend purchasing both the diamond and the engagement ring from the jeweller you select to guarantee the craftsmanship.

The process can vary depending on the design you choose; however, we promise to take the utmost care in ensuring our high-quality standards are not compromised. On average, a custom-made ring will take approximately 5-6 weeks from your approval of your design sketches.

Our diamonds are sourced from Australia, Russia, Canada, Botswana, South Africa and Namibia. We support only the diamond mines that adhere to sustainable and ethical mining practices and are involved with Diamonds Do Good – a non-for-profit organisation whose mission it is to support the initiatives and positive impacts the diamond mining industry has on communities around the world. Please follow this link for more information on Diamonds Do Good.

We have been in the business for over 40 years and have had the honour of the most amazing jewellery designers, sketch artists, and diamond setters join our team. All custom-made pieces are handcrafted with each diamond set by hand by our passionate and talented diamond setters. We also house a collection of local and international designers.

Yes! We deliver across Australia using secure delivery specialists with insurance and parcel tracking; and it takes approximately 1-3 business days. We send our deliveries on Mondays to Wednesdays so we have no pieces freaking out in boxes over the weekend!

NOTE: There are significant delays on the courier network due to COVID-19. Please be patient and allow for extra time.