WHAT DESIGNS CAN I CHOOSE FROM?
At Janai, we offer an exclusive collection. Your design can be made with diamonds or gemstones and from any precious metal. Alternatively, you are more than welcome to custom make your very own piece! We have skilled jewellery designers who are expertly trained to design even the most unique piece to meet your requirements.
CAN I CUSTOM DESIGN My engagement ring?
Absolutely! Janai specialises in custom design and we pride ourselves in our pieces to the highest standard. We can design the ideas you have in mind and craft to meet your needs without compromising quality.
HOW LONG IS THE CUSTOM DESIGN PROCESS?
Everything we do is made to order by our small team of master jewellers. Once the design is finalised and stones have been sourced, the wait time for production of our jewellery pieces averages at about 6 - 8 weeks. We always encourage clients with a specific proposal date or occasion in mind to allow a little extra time when planning, just to ensure we can provide a smooth turnaround.
CAN I VIEW THE DIFFERENT DIAMOND OPTIONS PRIOR TO PURCHASING?
Yes, of course. During your consultation, your diamond specialist will educate you on all the aspects of a diamond. Once we understand your values, we will provide you with options to match these. It is important you choose the perfect diamond that meets your expectations and here at Janai, we offer transparency in showing various diamond options to ensure your diamond is the one for you.
WHERE DO YOU SOURCE YOUR MINED DIAMONDS FROM?
We work with a trusted network of suppliers who are committed to sustainable and ethical practices, based both locally and internationally, depending on what we are searching for. Our diamonds are sourced from Australia, Russia, Canada, Botswana, South Africa and Namibia. We support only the diamond mines that adhere to sustainable and ethical mining practices and are involved with Diamonds Do Good – a non-for-profit organisation whose mission it is to support the initiatives and positive impacts the diamond mining industry has on communities around the world. Please follow this link for more information on Diamonds Do Good. The stone sourcing process can take some time if we are searching for a rarer cut or colour, but it’s always worth it when we find the perfect stone. We generally source and present several options to the client to review and select from.